Managers face difficulties in
trying to understand the encionment. First ¡°the environment¡¯ encapsulates
many different influences; the difficulty is making sense of this diversity in
a way which can contribute to strategic decision making. The second difficulty
is that of uncertainty, managers typically claim that the pace of technological
change and the speed of global communications mean more and faster change now
than ever before.
1.Analysing the environment
1.1 Auditing Environmental Influence------PEST Analysis
As a starting point, it is useful to consider what environmental influences
have been particularly important in the past, and the extent to which there are
changes occurring which may make any of these more or less significant in the future for the organization and its competitors.
PEST Analysis involves identifying the political, economic, social and
technological influences on an organization. It is increasingly useful to
relate such influences to growing trends towards globalizations-of possible
futures, to consider the extent to which strategies might need to change.
1) Political/legal
- Monopolies legislation
- Environmental protection laws
- Taxation policy
- Foreign trade regulations
- Employment law
- Government stability
2) Economic factors
- Business cycles
- GNP trends
- Interest rates
- Money supply
- Inflation
- Unemployment
- Disposable income
- Energy availability and cost
3) Socio cultural factors
- Population demographics
- Income distribution
- Social mobility
- Lifestyle changes
- Attitudes to work and leisure
- Consumerism
- Levels of education
4) Technological
- Government spending on research
- Government and industry focus on technological effort
- New discoveries/development
- Speed of technology transfer
- Rates of obsolescence
1.2 The Competitive Environment-------Five Force Model
The next step in environmental analysis is moves the focus towards an explicit
consideration of the immediate environment of the organization-for example, the
competitive arena in which the organization operates.
Five-force analysis provides a means of identifying the forces which determine
the nature of the competitive environment, especially in terms of:
1) Barriers to entry.
2) The power of buyers.
3) The power of suppliers.
4) The threat of substitutes.
5) Other reasons for the extent of competitive intensity.
1.3 Identifying The Organization¡¯s Competitive Position---------Strategic
Group Analysis
STRATEGIC GROUP ANALYSIS
The next major step in environmental analysis is analysis the organization¡¯s
competitive position that is how it stands in relation to other organizations
competing for the same resources, or customers, as it.
One problem in analyzing competition is that the idea of the ¡°industry¡± is
not always helpful because its boundaries can be unclear and are not likely to
provide a sufficiently precise delineation of competition.
Strategic group analysis aims to identify organizations with similar strategic
characteristics, following similar strategies or competing on similar bases.
such groups can usually be identified using two, or perhaps three, sets of key
characteristics such as extent of product(or services)diversity, extent of
geographical coverage, number of market segments served ect. Which of these
characteristics are especially relevant in terms of a given organization or
industry needs to be understood in terms of the history and development of that
industry, the identification of the forces at work in the environment, the
strategies of the organization being considered and so on, the aim is to
establish which characteristics most differentiate on group of organizations
from another.
2. Resources, competences and strategic capability.
ANALYSING COMPETENCES AND CORE COMPETENCES
In the first part of my portfolio I underlined the importance of analyzing and
understanding the external environment in which an organization is operating.
This environment creates both opportunities for and threats to the organization¡¯s
strategic development. But successful strategies are also depend on the
organization having the strategic capability to perform at the level which is
required for success. In this part of my portfolio I am going to explain and
analyze one of the three main factors that related to the strategic
capability-----the COMPETENCE with which the activities of the organization are
undertaken.
The difference in performance of different organizations in the same
¡°industry¡± is rarely fully explainable by differences in their resource base
per se. Superior performance will also be determined by the way in which
resources are deployed to create competences in the organization¡¯s separate
activities, and the processes of linking these activities together to sustain
excellent performance. Although the organization will need to achieve a
threshold level pf competence in all of its activities, only some will be core
competences. These are the competences which underpin the organization¡¯s
ability to outperform competition ¨C or demonstrably to provide better value
for money. Core competences need to be difficult to imitate, otherwise they
will not provide long-term advantage.
Core competences are those competences, which critically underpin the
organization¡¯s competitive advantage. Core competence will differ from one
organization to another depending on how the company is positioned and the
strategies it is pursuing.
3. STAKEHOLDER EXPECTATIONS AND ORGANISATIONAL PURPOSES.
There is a temptation to look for a neat and tidy way of formulating strategy.
Such a method might, apparently, be achieved through the analysis of the
organization¡¯s environment (part 1) and the extent to which the company¡¯s
resources, or strategic capability (part 2), are matched with or fit the
environment, or vice versa. However, this strategic logic can fail to recognize
the complex role, which people play in the evolution of strategy. Strategy
formulation is also about the purposes of the organization and what people want
the organization to be like. This part of my portfolio is concerned with
examine how the political and cultural contexts of an organization can be
analyzed and understood as part of a strategic analysis.
There are four broad influences on an organization¡¯s purposes : corporate
governance, business ethics, stakeholders and cultural context.
In my portfolio I am just going to analyze the stakeholder expectations
influence the organization¡¯s purpose.
STAKEHOLDERS: Are those individuals or groups who depend on the organization to
fulfill their own goals and on whom, in turn, the organization depends. Few
individuals have sufficient power to determine unilaterally the strategy of an
organization. Influence is likely to occur only because individuals share
expectations with others by being a part of a stakeholder group. Individuals
need to identify themselves with the aims and ideals of these stakeholder
groups, which may occur within departments, geographical locations, different
levels in the hierarchy, etc.
3.1) Identifying stakeholders
When identifying stakeholders there is a danger of concentrating too heavily on
the formal structure of an organization as a basis for identification, since
this can be easiest place to look for the divisions in expectations mentioned
previously. However, it is necessary to unearth the ¡°informal¡± stakeholder
groups and assess their importance. Other problems in analysis are that
individuals tend to belong to more than one group and also stake holder groups
will ¡°line up¡± differently depending on the issue or strategy in hand.
3.2) Stakeholder Mapping
Stakeholder mapping identifies stakeholder expectations and power and helps in
establishing political priorities. It consists of making judgments on two
issues:
- How interested each stakeholder group is to impress its expectations on the
organization¡¯s choice of strategies.
- Whether they have the means to do so. This is concerned with the power of
stakeholder groups.
Power/Interest Matrix
This classifies stakeholders in relation to the power they hold and extent to
which they are likely to show interest in the organization¡¯s strategies. The Matrix indicates the type of relationship, which the
organization needs to establish with each stakeholder group. As such, it is a
useful analytical too both in assessing the political ease or difficulty of
particular strategies and also in planning the political dimension of strategic
changes.
Stakeholder mapping: the power/interest matrix
POWER
Low High
Low AMinimalEffort BKeepInformed
High CKeepSatisfied DKeyPlayers
The value of stakeholder mapping is in assessing the following:
- Whether the level of interest and power of stakeholders properly reflect the
corporate governance framework within which the organization is operating, as
in the examples above (non-executive, directors, community groups)
- Whether strategies need to be pursued to reposition certain stakeholders.
This could be to lessen the influence of a key player or, in certain instances,
to ensure that there are more key players who will champion the strategy (this
is often critical in the public sector context).
- Who are the key blockers and facilitators of change and how this will be
responded to.
- The extent to which stakeholders will need to be assisted or encouraged to
maintain their level of interest or power to ensure successful.
Case: Sheffield theatres trust
The case study concerns a charitable turst which is responsible for two of the
U.K¡¯s leading provincial threatres ¨C the Crucible and Lyceum Theatres in
Sheffield(plus a third stage ¨C the studio). It covers the priod from 1971
(when the Crucible Theatre opended) to 1996. During the 25-year period the
theatres saw many new developments and significant changes in the enviourment,
particularly regarding fundings. Stakeholder analysis is a useful method of
analyzing this political dimention. The fact that the theartre has both commercial
and public service objectives to pursue illustrates that strategy formulation
usually proceeds through a process of compromise and the balancing of different
stakeholder interests and not through optimization of the needs of just on
group.
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